There is one way to contact Cat Street Collective and this page explains it. Corrections to our the subject coverage, questions, and commercial proposals all go to the same place, and below is how to write so that yours gets answered quickly.
Contact
One email address, what to put in your message, and what Cat Street Collective can and cannot help with.
There is one way to contact Cat Street Collective and this page explains it. Corrections to our the subject coverage, questions, and commercial proposals all go to the same place, and below is how to write so that yours gets answered quickly.
One inbox, watched by the people who write here. No queue number, no autoresponder, no bot that closes your message after a week.
Some requests we simply cannot take. Chasing a company on your behalf, fixing an account we never issued, or ruling on a situation only you can see all fall outside what a publisher does. Cat Street Collective covers the subject in general, and the legal notice marks the boundary.
Complaints about accuracy get priority over everything else in the inbox. Be specific rather than gentle. The rules we follow when fixing something are in the editorial policy.
Write to the same address. We answer commercial enquiries slowly and decline most of them, which is worth knowing before you spend time on a proposal.
We reply by email only, usually inside two working days. There is no phone number, and that is deliberate rather than an oversight.
Detail up front is the whole difference between a quick answer and a fortnight of clarifying questions.